AutoOps is the leading online scheduling tool for auto shops, offering full customization and seamless integration with your shop management system. With features like bookings via Google, declined service upsell, after-hours call coverage, plus access to Steer’s post-visit communication tools, shops have everything they need to book more appointments and deliver an exceptional customer experience.

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Our Product Lineup

Fully Customizable With 50+ Schedule Settings

Set up your schedule exactly how you want it—whether it’s 20 total appointments per day, 5 waiters, 15 drop-offs, or limiting to 1 waiter per time slot, AutoOps has you covered. Customize the services you offer, adjust icons, edit issue descriptions and titles, and refine diagnostic questions to fit your shop’s needs, all while preventing double bookings and missed appointments.

 

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Integrated & Real-Time Scheduling

Your customers want to view your shop's live appointment availability, create confirmed appointments, and have a great experience scheduling online. AutoOps fully integrates with your shop management system to give customers a convenient, streamlined online scheduling experience.

 

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Get Appointments Through Google

Allow customers to schedule directly through Google Search and Maps with a 'Book Online' button added to your Google Business Profile. 💡Auto shops that use Google's 'Schedule' button powered by AutoOps get 26% more appointments on average.

 

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Upsell Declined Work & Turn Abandoned Appointments Into $$

We help increase your revenue per customer by recognizing returning customers and pulling in previously declined work in the scheduling experience, then giving customers the opportunity to add it to their upcoming visit. Like an abandoned cart feature, we also capture information on those who did not fully schedule an appointment at your shop, allowing you to make valuable follow-up calls and turn these leads into life-time paying customers.

 

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After-Hours & Overflow Call Coverage

With AutoOps Voice, customers can call your shop after hours and instantly receive a link to schedule their appointment online. Fully compatible with all phone systems, AutoOps Voice is highly customizable—allowing you to create tailored call trees, send personalized text messages, forward calls, build interactive menus, and more. *AutoOps Voice is available with AutoOps Pro for just $80/month extra.

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